What the Guarantee Covers
The Guarantee provided covers fading, flaking, peeling, chalking of the paint over the course of the defined guarantee period as indicated on the product packaging. The guarantee also covers wall dampness, efflorescence as well as formation of mould and algae under normal conditions. Exceptions for the same are detailed in the below sections. There is no minimum purchase quantity to avail the benefit of Guarantee.
A guarantee letter will be presented to you containing all details of the guarantee. The same has to be preserved and presented to claim the guarantee if the need ever so arises.
Commencement and Duration of the Guarantee
The Guarantee shall commence on the date of completion of the painting project once the Finishing Consultant has given his acknowledgment of proper completion. The duration of the guarantee period will be as per the duration mentioned on the product packaging and technical sheets, the same will also be detailed out in the Guarantee Letter which is to be produced during the time of guarantee claim. Where any claim arises during the guarantee period, the period will not start afresh after settlement of the claim.
Applicability of Guarantee
The guarantee shall only be applicable where:
Skora paint and related materials are applied as per the detailed instructions mentioned on the product packaging and technical sheets in the prescribed manner using the prescribed tools and process.
Skora Paint is used in combination with Skora primer and finish coat in the prescribed manner amd prescribed order of application.
Skora paint is applied in the prescribed manner on masonry surfaces as prescribed in the product technical sheets.